Results of the 2022 Club Survey released

The 2022 Club Survey was open from 18 to 31 January 2022 and was sent by email to all Canoe Wales affiliated club chairs, secretaries, treasurers, safeguarding officers, administrators and officials. Many thanks to all 21 clubs who filled out this year's survey, and for the invaluable feedback provided. Here's a summary of the key findings:

• Overall, you have an 80% satisfaction for the support offered by Canoe Wales staff. This is down slightly from the 86.4% you rated us last time we ran the survey in 2020. We know you like the regular contact we provide you and that this has decreased in some instances since 2020 but we’re quickly establishing new relationships and offering support to those of you who have told us you need it.
  
  
• Some of you have reminded us that you would like a simpler online membership system and a smoother way of administering the membership fees. You would also like better communication with regards to the affiliation benefits you receive and more visits by Canoe Wales staff.
  
  
• Only 39.1% of you have all the Coaches & Volunteers who require to deliver your activities safely and sustainably. This is a big worry for you and you have told us you need more support in this area.
  
  
• 29.2% of you have not made an application to the Sport Wales Be Active Wales Fund. We’re now contacting those of you who would like to consider an application to see how we can support.
  
  
• We know some of you are struggling for access within swimming pools and we’re doing what we can to support you. We’re contacting the relevant local authorities and representing your interests. If you do require more support, please let us know and we will do what we can to help.
  
  
• 68% of you would like to grow your membership and 28% of you have asked us to contact you to discuss how we can make this work at your club.

We are now in the process of following up with individual clubs to provide greater support where needed.

If you meant to fill out the survey but didn't get round to it, or simply forgot, our ears are still open! You can send any feedback about how we can support your club and its needs better, and help your club be more successful, to our Development Officer Lydia Wilford at lydia.wilford@canoewales.com

Photo thanks to Maesteg Canoe Club 2020